RESPONSIBLITIES
Catering & Event Planning + Team Management
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Build and manage prep and service schedules for all catering and event jobs
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Lead and coach kitchen staff across prep, production, and service
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Collaborate with the Prep Coordinator and Event Manager to align timing, quantities, and quality
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Oversee external hires when needed, and manage handoffs between teams
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Coordinate with leadership and Customer Experience to stay aligned on event requirements
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Help identify and train rising talent as the kitchen team grows
Project & Task Management
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Own the kitchen run sheet and service timelines
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Keep Airtable records and checklists updated and clear
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Manage a kitchen board (physical or digital) with prep items, task flow, and deadlines
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Conduct weekly prep reviews and post-event reflections to tighten systems
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Maintain SOPs and update them regularly with the latest process improvements
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Work with Finance & Ops to track food cost, wastage, and efficiency
Systems & Process Improvement
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Identify bottlenecks in prep, packing, or service, and then fix them fast
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Automate communication and reminders using tools like Airtable, Zapier, and Slack
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Implement prep day flow charts, staff assignment boards, and delivery logistics plans
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Ensure the kitchen is clean, efficient, and compliant
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Create new systems for scaling operations across multiple concurrent events
File Management & Compliance
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Keep prep SOPs, order sheets, recipes, and packing lists clearly organized
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Ensure secure and consistent documentation of food safety standards
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Maintain a compliant, audit-ready prep system
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Conduct regular fridge/freezer/pantry stocktakes and flag low inventory with Procurement
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Coordinate with drivers and Customer Experience for proof of delivery and client feedback
RESULTS
To excel in this role, you will need:
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4+ years experience in kitchen or catering leadership roles
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Proven ability to manage people, timelines, and logistics under pressure
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Experience building systems and improving kitchen operations
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Strong grasp of food safety, prep workflows, and event-style service
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Familiarity with Airtable, Google Drive, Slack, and automation tools like Zapier
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Experience leading casual teams and building culture in a fast-moving environment
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Meticulous attention to detail and commitment to process
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Ability to thrive in a start-up style kitchen (fast-paced, flexible, evolving)
LOCATION
Melbourne-based
Onsite work, with hours depending on prep days and event schedules
COMPENSATION
$35.27 per hour + performance bonuses
Includes meals on shift & discounts on all things BIBIS
Opportunities to grow into part-time/full-time roles as we scale.
RELOCATION ASSISTANCE
Not offered for this role.
THE BIBIS WAY
Speed Over Everything.
If it can be done now, we do it now.
We act, adjust, and keep momentum.
Speed is our edge. Done fast still means done right.
State The Facts, Tell The Truth.
We say what’s real.
We do what we said we would.
Especially when it’s uncomfortable. Trust is everything.
Give. Give. Give.
We give first:to our team, our customers, and our mission.
We go above and beyond without keeping score.
Giving builds trust, relationships, which compound over time.
THE ROLE
You’re the architect behind high-quality, high-energy food operations. As Kitchen Operations Manager, you’ll be the driving force that leads our kitchen team, builds systems, and delivers standout experiences, from intimate catering orders to large-scale activations.
We’re not just looking for someone who can keep things moving, we need someone who can see issues before they happen, design solutions, and execute at a high level, consistently.
Your day-to-day will include managing prep and production timelines, creating staff rosters, ordering ingredients, handling logistics, and ensuring the kitchen team is set up to deliver excellence. You’ll own the systems, processes, and tools that keep everything from cooking to delivery on track.
You’ll work closely with the BIBIS executive team, event leads, prep coordinators, and kitchen staff, all working toward one goal: making BIBIS a world-class food operation.
This role is fast-paced, high-impact, and made for someone who thrives in structured chaos. If you love solving logistical puzzles, leading high-performance teams, and creating unforgettable food moments, this role is built for you.
Department
Kitchen & Operations
Location
Melbourne (HQ)
Remote Status
Onsite
Compensation
$32.27 per hour + performance bonuses